Our Privacy Policy

Bottom Line Control respects your privacy and is committed to protecting your personal information that you provide to us. This statement explains our policies and practices regarding the use and disclosure of your personal information by Bottom Line Control. Please note that, Bottom Line Control reviews and updates this Privacy Policy from time to time as needed without notice. Therefore, you should review the terms of this policy periodically to make sure that you are aware of how Bottom Line Control collects and uses personal information. By using our web site, you consent to the collection and use of your personal information by Bottom Line Control as explained below.

1. Personal Information. You have complete control over your personal information. In general, you can visit our web site without providing us with any personal information. However, there are instances where we must have your personal information in order for us to grant you an access to our protected and secured sites. This information may include registration data (your name, address, email address, phone number, title, etc.), information request data and response data ("User Information"). When you receive your confirmation email or when you receive any email from the list server, you will be given instructions on how to remove yourself from the list.

2. Use of User Information. We intend to use such information for purposes of supporting your and your employers relationship with Bottom Line Control by designing a web site content that is suitable to your needs and alerting you to new product and service offerings as they become available. This User Information may be retained by Bottom Line Control to verify compliance with the agreement between Bottom Line Control and your employer, to keep track of the domains from which people visit us, to create a user profile to better serve you and your employer, or to simply contact you either electronically or otherwise. If you decide that we should not use your personal User Information to contact you, please let us know and we will not use that information for such purpose. However, please do not submit any User Information if you are less than 18 years of age.

3. Disclosure of User Information. Bottom Line Control does not sell, trade or transfer User Information to third parties. However, we may share User Information with our PARTNERS for marketing, advertising or product/service offering purposes. For example, we provide User Information to our PARTNERS for direct emailing of our newsletters, online surveys or notifications on Bottom Line Control Offerings to our viewers. We also disclose User Information if: we have your consent; we need to share it in order to provide you with the products and/or services you requested; we respond to a court order or you violate our Terms of Use. You may separately agree to provide your personal information to third parties that provide content for Bottom Line Control Offerings, in order to access and/or use their products and/or services. If you agree to provide such information to these third parties, then your personal information will be subject to their privacy policies.

4. Accuracy and Security. The accuracy and security of the User Information is important to Bottom Line Control. Currently, you may review and request updates to your User Information retained by contacting Bottom Line Control. If you contact us to correct your User Information, we will attempt to correct such inaccuracies in a timely manner. Bottom Line Control is concerned with the security of your User Information and is committed to taking reasonable steps to protect it from unauthorised access and use of that personal information. To that end, we put in place the appropriate physical, electronic and managerial policies and procedures to secure your personal User Information. We also continue to implement procedures to maintain accurate, complete and current User Information.

5. Usernames and Passwords. Access to certain content on our web site may be allowed under a written agreement between you or your employer and Bottom Line Control and will require a username and/or password. In some cases, failure to provide personal information may prevent you from accessing certain Bottom Line Control web pages containing certain confidential information, products, services, or promotional offers ("Bottom Line Control Offerings"). By accessing and using our protected and secured web site(s), you agree to maintain the confidentiality of the username and password you selected to access such site(s) and consent to our Terms of Use.

6. Cookies. Bottom Line Control uses "cookies". A cookie is a small data file that a web site can transfer to a visitor's hard drive to keep records of the visits to such site. A cookie contains information such as your username and password that helps us recognize the pages you have visited and improve future visits, but the only personal information a cookie can contain is the information that you provide yourself. A cookie cannot read data off of your hard drive or read cookie files created by other sites. Information stored in cookies may be encrypted, however, we do not store your credit card number in cookies. If you prefer not to accept a cookie, you can set your web browser (Microsoft Internet Explorer or Netscape Navigator) to warn you before accepting cookies or you can refuse all cookies by turning them off in your web browser. However, access to some of our secured web site(s) may require the use of cookies, which you must enable only cookies that get sent back to the originating server. Otherwise, you can still access most of the features on our web site even without accepting a cookie.

7. External Links. Bottom Line Control web site provides links to other third party web sites. Even if the third party is affiliated with Bottom Line Control through a business partnership or otherwise, Bottom Line Control is not responsible for the privacy policies or practices or the content of such external links. These links are provided to you for convenience purposes only and you access them at your own risk.

8. Terms of Use. Please also see our Terms of Use, which describes the restrictions, disclaimers, indemnification and limitation of liability governing the use of the entire Bottom Line Control web site.

9. General. If you have questions regarding our Privacy Statement, please contact Bottom Line Control via our Contact Us page.


What Our Clients Think

Bottom line Control, headed by Malcolm Chilman, have been by tax agent/accountant/book keeper for more than 10 years now, and I have nothing but praise for the efficient and cost effective way they go about their work. I have recently given them my SMSF as well and am impressed by the meticulous way he goes about the process of staying within the lines of the over-complex Superannuation law.

Whether it is simple BAS bookkeeping or complex questions of tax law, Malcolm is always there to help. And if he does not know some intimate detail of our almost incomprehensible tax process, he knows where to find the answer.

Every business has the occasional need for a quick answer, so one of the characteristics that I appreciate here, is Malcolm's ready availability, by phone and email.

PA Apartments - Business Accountant Client

Byron Scott

Business Owner & Investor
PA Apartments
40 Wholseley St, Woolloongabba, Qld 4102
Phone: (07) 3891 1742 | Email: info@PAapartments.com.au

Thank you for your support, and assistance over the past several years. I personally feel that from our cooperative services that Ram Automotive has been able to grow toward the sustainable company of which is today.

Bottom Line Control has given myself a great understanding of the companies finances, and also through ongoing fiscal performance meetings. Now knowing what Ram Automotive can expect for the future.

I look forward to an ongoing relationship with Malcolm and Bottom Line control, to secure our future within our community.

Ram Automotive  - Business Accountant Client

Matthew Katterns

Proprietor of Ram Automotive Coolum Beach

We changed all of our financials over to Bottom Line a few years ago and have been quite impressed with the service and advice we have received. Nothing is too much to ask of them. Thank you to Malcolm and staff for being there for us.

Rex and Turtle- Business Accountant Client

Wayne & Penny Rex

Business owners and Property Developers

We switched to Bottom Line Control after realizing that our previous accountant was giving us incorrect advice and charging a premium for it.  We have now been using Bottom Line Control for several years and have found Malcolm to be thorough and reasonably priced.  He always finds ways to save money on our taxes. Malcolm and his staff are highly responsive and very easy to work with.  We highly recommend.

Equathon Horse Riding - Business Accountant Clienti

Alex & Rebecca Watson

Equathon Horse Riding
PO Box 301 Noosa Heads, QLD 4567
Phone: (07) 5474 2665

Thanks Malcolm for saving me the stress of sorting through all the issues of self-employment, and the many confusing deductions and tax items associated with that. Although I was extremely late in lodging my tax return, it was not a problem for you, and you managed to get me a healthy refund when I was sure I was going to have a bill! I will certainly be using your services in the future and have already been recommending you to others.

Kim Anderson  - Business Accountant Client

Kim Anderson

Freelance Journalist (The Anderson Outlook)

I have found Bottom Line Control to be very attentive to the needs of the business and reacts in a speedy manner, getting the job done.

Ricks Pies - Business Accountant Client

Graham Martin

Founder of “Dough Fusion” chain of bakeries and Rick’s Artisan Pies and Sourdough