Our Team

Malcolm Chilman

Tax Agent & Qualified Accountant

With a wealth of knowledge and a long list of qualifications, the first thing Malcolm is often asked by new clients is whether he appears in any of his advertising. So let’s start by clearing that one up – the answer is no!

Malcolm leaves the modelling to the professionals, choosing instead to focus on his expertise – finding the best accounting and tax solutions for micro, small and medium businesses.

Malcolm started his accounting career working for Ronald Schwartz Chartered Accountant in Sydney. Since then, he has worked in commerce and held the position of Financial Controller for a number of successful and well-known organisations.

In 2002, Malcolm brought this experience to the Sunshine Coast, establishing Bottom Line Control. With the ability and knowledge to quickly understand his client’s business and get to the bottom of their accounting requirements, Malcolm has established Bottom Line Control as Coolum’s leading accounting firm with a large and loyal customer base.

  • Fellow of the Institute of Public Accountants
  • Registered Tax Agent
  • Registered SMSF Auditor
  • Member of the Institute of Company Directors
  • Bachelor of Business (Accounting Major) University of the Sunshine Coast
  • Graduate Management Certificate Australian Graduate School of Management
  • Associate Diploma in Accounting TAFE
  • Certificate VI in Small Business
  • Advertising Practitioners Certificate Insearch Institute of Commerce (University of Technology Sydney)
  • Commercial Pilot Licence

Alison Hirsch

Bookkeeper & Administrator
  • ‍XERO Certification
  • Certificate IV in Bookkeeping
  • Expert in payroll

Melanie Higgs


With an accounting history going back  to 2002, Melanie has accumulated an intrinsic understanding of accounting and tax for small business. Her attention to detail ensure clients get every last tax deduction they are entitled to and our financial statements are accurate and reliable.

  • ‍Associate Member of the Institute of Public Accountants
  • Bachelor of Commerce Majoring in Accounting at University of Southern Queensland

What Our Clients Think

Bottom line Control, headed by Malcolm Chilman, have been by tax agent/accountant/book keeper for more than 10 years now, and I have nothing but praise for the efficient and cost effective way they go about their work. I have recently given them my SMSF as well and am impressed by the meticulous way he goes about the process of staying within the lines of the over-complex Superannuation law.

Whether it is simple BAS bookkeeping or complex questions of tax law, Malcolm is always there to help. And if he does not know some intimate detail of our almost incomprehensible tax process, he knows where to find the answer.

Every business has the occasional need for a quick answer, so one of the characteristics that I appreciate here, is Malcolm's ready availability, by phone and email.

PA Apartments - Business Accountant Client

Byron Scott

Business Owner & Investor
PA Apartments
40 Wholseley St, Woolloongabba, Qld 4102
Phone: (07) 3891 1742 | Email: info@PAapartments.com.au

Thank you for your support, and assistance over the past several years. I personally feel that from our cooperative services that Ram Automotive has been able to grow toward the sustainable company of which is today.

Bottom Line Control has given myself a great understanding of the companies finances, and also through ongoing fiscal performance meetings. Now knowing what Ram Automotive can expect for the future.

I look forward to an ongoing relationship with Malcolm and Bottom Line control, to secure our future within our community.

Ram Automotive  - Business Accountant Client

Matthew Katterns

Proprietor of Ram Automotive Coolum Beach

We changed all of our financials over to Bottom Line a few years ago and have been quite impressed with the service and advice we have received. Nothing is too much to ask of them. Thank you to Malcolm and staff for being there for us.

Rex and Turtle- Business Accountant Client

Wayne & Penny Rex

Business owners and Property Developers

We switched to Bottom Line Control after realizing that our previous accountant was giving us incorrect advice and charging a premium for it.  We have now been using Bottom Line Control for several years and have found Malcolm to be thorough and reasonably priced.  He always finds ways to save money on our taxes. Malcolm and his staff are highly responsive and very easy to work with.  We highly recommend.

Equathon Horse Riding - Business Accountant Clienti

Alex & Rebecca Watson

Equathon Horse Riding
PO Box 301 Noosa Heads, QLD 4567
Phone: (07) 5474 2665

Thanks Malcolm for saving me the stress of sorting through all the issues of self-employment, and the many confusing deductions and tax items associated with that. Although I was extremely late in lodging my tax return, it was not a problem for you, and you managed to get me a healthy refund when I was sure I was going to have a bill! I will certainly be using your services in the future and have already been recommending you to others.

Kim Anderson  - Business Accountant Client

Kim Anderson

Freelance Journalist (The Anderson Outlook)

I have found Bottom Line Control to be very attentive to the needs of the business and reacts in a speedy manner, getting the job done.

Ricks Pies - Business Accountant Client

Graham Martin

Founder of “Dough Fusion” chain of bakeries and Rick’s Artisan Pies and Sourdough